Our jewelry is made from natural objects that we immortalize in metal through a special jewelry technique called electroforming and subsequently plated in 24-karat gold, rose gold or silver, which is why they require a lot of attention and follow-up on the care of the jewelry.

Some of our pieces are also made using traditional jewelry techniques in silver, brass or copper and subsequently plated in 24-karat gold, rose gold or silver.

For longer-lasting gold, rose gold, and other finishes (patinas), follow the care instructions. ALIZ DE LA CRUZ offers a 3-month warranty on these finishes. After the warranty expires, the customer will be responsible for all maintenance costs.

• Place the accessories in a ventilated area to prevent rust.
• Store each piece individually to prevent them from scratching each other. It is recommended that you store them individually in the case you received at the time of purchase.

AVOID

• Subjecting jewelry to mistreatment, blows or pulling
• Wearing jewelry while sleeping or bathing
• Exposing them to artificial or natural light for long periods of time
• Exposing them to substances such as chlorine, cleaning fluids, grease, perfumes, creams, sweat, etc.
• Exposing jewelry to sudden temperature changes.
• Store them in drawers, closets, or wooden wardrobes, as they often contain acids that can affect the silver.

CARE FOR GOLD-PLATED / ROSE GOLD / SILVER JEWELRY

1. Do not participate in sports activities while wearing jewelry.
2. Avoid exposing the jewelry to oily substances such as moisturizers, perfumes, lotions, and essential oils. Also, avoid contact with cosmetic or household products that could damage its color, such as hairspray, perfumes, and shampoos.
3. To clean jewelry, you should use a chamois or a damp cloth and rub it very gently on the jewelry.
4. It is necessary to frequently check that the closures are in good condition.
5. You should not expose the jewelry to sudden temperature changes.
6. It is preferable to store jewelry individually in its original cases for proper preservation.
7. If you use a jewelry box, make sure the pieces are in separate compartments.
8. Do not participate in sports activities while wearing jewelry.

However, keep in mind that your skin's own pH can alter the color of your jewelry, so it may be necessary to re-plate it periodically.

MAINTENANCE SERVICE*

Contact us via WhatsApp +573187872001 or write to alizdelacruz.joyas@gmail.com if you have any questions:

• The jewelry finishes fade or lose their shine.
• Damage or malfunction in any of the parts.

*This service may have additional costs, which will be agreed upon with the client beforehand.