1. What materials are Liz de la Cruz's jewelry pieces made of?

Our jewelry is a fusion of art and sustainability, made primarily from eco-friendly silver, extracted from X-rays, and bronze plated with 24-karat gold. These materials not only ensure the quality and durability of our pieces, but also reflect our commitment to responsible and sustainable practices.

2. What makes Liz de la Cruz's jewelry unique?

Each piece of jewelry by Liz de la Cruz is the result of a design inspired by nature, making them unique and exclusive. We not only use special organic casting techniques, but we also incorporate natural elements into the design, ensuring that each piece tells its own story.

3. How can I care for my Liz de la Cruz jewelry?

We recommend storing your jewelry in a dry, protected place. Avoid prolonged exposure to water and chemicals. To clean, use a soft cloth. For more detailed advice, visit our Jewelry Care section on our website.

4. Do you offer international shipping?

Yes, we offer shipping to several countries. For more details on international shipping, costs, and delivery times, please visit our Shipping Policy section.

5. What payment options do you accept?

At Liz de la Cruz, we want to make your purchase easier. We accept payments through MercadoPago, which includes options like PSE and credit card. We also offer the option of making bank transfers directly through our WhatsApp button.

6. How can I find out my ring and bracelet size?

Most of our rings and bracelets are adjustable or fit any size, making them perfect for you or as a gift. If you prefer a specific size, we also offer custom-made pieces. Contact us or message us on WhatsApp for assistance!

7. Do you offer customization options for the jewelry?

The possibilities for personalization at Liz de la Cruz are endless! We've created special jewelry for weddings and engagements, birthdays and anniversaries, and even unique items like coffee spoons adorned with twigs and leaves. Tell us your idea, and we'll bring your personalized piece, full of meaning and beauty, to life.

8. How can I stay informed about new collections and special offers?

We'd love to keep you updated! You can subscribe to our newsletter and follow us on social media for the latest updates, collections, and exclusive offers. You'll find the subscription form in the footer.

9. Do you have a return or exchange policy?

Your satisfaction is our priority. Visit our Returns Policy section for details on how to make an exchange or return.

10. How can I contact Liz de la Cruz for further questions?

You can contact us through our online form, email, or social media. Our customer service team will be happy to assist you with any questions.